FAQ
You have questions ? We have the answers you're looking for.
THE SWIMSUITS
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How do you choose your fabric?
The choice of our materials is an important step in the creation of our designs. Our swimsuits are made with high-quality Italian fabric, 100% recycled nylon. We then create exclusive prints for our collections.
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Are your swimsuits suitable for larger busts?
Yes ! We have developped all our swimwuits with the same cutting requirements as beautiful lingerie.
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How to choose your size ?
No more inaccurate sizes! At Portokalada, we are convinced that beachware products also deserve lingerie tailoring!
We invite you to take your measurements by following our SIZE GUIDE. A few quick and effective steps to make sure you've selected the right size!
You can also email us at contact@portokalada.fr if you need any further advice!
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Are your swimsuits transparent?
No ! Our swimsuits are fully lined with the same fabric so you can swim and move with complete peace of mind. All our swimsuits have been tested in real conditions.
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Where are your swimsuits designed?
Portokalada is a French swimwear brand.
All our swimsuits are thought out and designed in France in our Parisian studio.
DELIVERY & RETURNS
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What are the delivery times ?
Once your order is confirmed, it takes 3 to 5 working days for delivery in Metropolitan France.
For other countries, it takes 8 to 10 working days.
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Are returns free?
The first return is free only in Metropolitan France.
Please go to Delivery & Returns page to read more about the process.
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What is your exchange policy?
To make an exchange, you must first make a return and then reorder the desired item(s) on our site.
To read more about this, please go to Delivery & Return page.
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Do you deliver abroad?
No worries, we ship worlwide!