Q&A

You have questions ? We have the answers you're looking for.


THE SWIMSUITS


  • How do you choose your fabric?

    The choice of our materials is an important step in the creation of our designs. Our swimsuits are made with high-quality Italian fabric, 100% recycled nylon.

    We then create exclusive prints for our various collections.

  • Are your swimsuits suitable for larger busts?

    Yes ! We have developped all our swimwuits with the same cutting requirements as beautiful lingerie.

    We are progressively expanding the range of sizes available on our website to suit as many body types as possible.

  • How to choose your size ?

    We invite you to take your measurements by following our SIZE GUIDE. A few quick and effective steps to help you make the best choice.

    You can also email us at contact@portokalada.fr if you need any further advice!

  • Where are your swimsuits designed?

    Portokalada is a French swimwear brand.

    All our swimsuits are thought out and designed in France in our Parisian studio.


    They are then produced under the sun of Portugal.


DELIVERY & RETURNS


  • What are the delivery times ?

    Once your order is confirmed, it takes 3 to 5 working days for delivery in Metropolitan France.

    For other countries, it takes 8 to 10 working days.

  • Are returns free?

    The first return is free only in Metropolitan France.

    Please go to Delivery & Returns page to read more about the process.

  • What is your exchange policy?

    To make an exchange, you must first make a return and then reorder the desired item(s) on our site.

    To read more about this, please go to Delivery & Return page.

  • Do you deliver abroad?

    No worries, we ship worlwide!